Feedback
Annually, we run a Patient Survey to see how well we provide
services to our patients.
This also helps us see where we can improve our services.
Results of GP Patient Survey 2006/2007
Note: results of the survey are
unweighted
Response Rate
645
Total number of forms distributed
310 Total
completed forms received
49% Response Rate
Telephone Access
214
Satisfaction with phone access - Total Responses
162 Satisfaction
with phone access - Total Satisfied
76% Satisfaction with
phone access - % satisfied
6% 95%
confidence interval around % satisfied (+/-)
48 hour access to GP
144
48 hour GP access - No. tried to get appointment
114 48 hour access -
No. able to get appt in 48hrs
81% 48 hour GP access - %
able to get appointment in 48 hours
6% 95%
confidence linterval around % able to get appointments in 48 hours (+/-)
Advanced Booking
126
Advanced appointment - No. wanted to book 2+ days ahead (Q5)
87
Advanced appontment - No. able to book 2+ days ahead
71% Advanced appointment - %
able to book 2+ days ahead
8% 95% confidence
interval around % able to book 2+ days ahead (+/-)
Appointment with
Specific GP
156
No. wanting t appointment with specific GP (Q7)
140 No. able to book
appointment with specific GP (Q8)
90% % able to book appointment
with specific GP
5% 85% confidence
interval around % able to book appointment with specific GP (+/-)
If you have any comments to make about this website, please
send an e-mail to the following address:
brewerton@devonshirelodge.co.uk
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