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How the survey was carried out
This survey was carried out at the practice during clinic time at the
surgery for each GP.
As the patient came in for his/her appointment they were asked if they
could complete the questionnaire. Part of the questionnaire was completed
before the consultation and the other
part after their consultation with the doctor and before they left.
There was no selection process for the questionnaire - it was given to all
the patients who had
a consultation appointment with a GP in two weeks (2nd to 13th
February 2009) while it was
running.
GPAQ
(General Practice
Assessment Questionnaire)
evaluation questions
The
following table summarises the individual scores for the evaluation
questions in GPAQ, i.e. the ones where patients made a judgment about how
good that aspect of care was. Each score is expressed as an average (mean)
for all patients who completed the individual question. They are
represented as a percentage of the maximum possible score, so the best
possible score in each case is 100. You will be able to see the areas
where the practice scores well and where improvement may be needed, both
comparing aspects of care in the practice and comparing it with other
practices.
The
figures in the right hand column contain current national GPAQ benchmarks
for that question. Once again, these figures are expressed as percentages
of the maximum possible score in this table. These are regularly updated
on the GPAQ website.
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