For urgent attention when the surgery is closed please call 111 (www.nhs.uk/111)

• You will be assessed on the phone and may be offered advice on how to manage your problem, possibly being advised to visit a pharmacy or to see your doctor the next day.
• You may be asked to attend a Primary Care Centre at either Hillingdon Hospital or Northwick Park Hospital. Please note these are not walk-in centres and appointments must be made via 111.
• If you are housebound he/she may arrange for a doctor to visit you at home.
• If he/she considers your problem to be an emergency he/she may arrange for an ambulance to take you to hospital.

We receive information about your Out of Hours care on our computer the following morning.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face-to-face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

The Primary Care Centre (PCC) is staffed by a receptionist and a local GP. It does not provide a walk-in service; you will first need to ring the Out of Hours number as above.

The PCC is situated at Northwick Park Hospital in Harrow or Hillingdon Hospital in Uxbridge

At Hillingdon Hospital, we suggest that you park in the main car park and head for the ramp to the Accident and Emergency department. The entrance to Out Patients on the right will have signs directing you to the Harmoni clinic.

These are performed by doctors employed by HARMONI.

Many are GPs working in the local area and the standard of care is very good. When they are busy they may need to prioritise visits but they should tell you roughly how long you will have to wait for the doctor to reach you, and they should keep in touch with you until he/she arrives.

We receive information about your home visit electronically the next morning.

It may also be useful to know that there is a walk-in surgery at the Pinn Medical Centre, 37 Love Lane, Pinner, Middx. HA5 3EE, tel. 020 8866 5766. This is open 8.00 am to 8.00 pm, 7 days a week.

Finally, there is a Minor Injuries Unit at Mount Vernon Hospital, open 9.00 am to 8.00 pm, 7 days a week, for injuries not requiring full Accident and Emergency facilities – tel. 01923 844201. This is also a walk-in service.